In order to solve this problem, please try these steps:
- Uninstall Able2Extract application from your computer.
- After you have done this, check in Devices and Printers if Able2Extract Printer is removed. If not, right click on the printer and select "Remove device" option.
- Then go to: C:/Program Files/Investintech.com Inc to delete the Able2Extract folder and all its contents.
- Now reboot the system and re-install the software.
Since licenses for Able2Extract are version specific, in case that you don’t have the right installation file, please contact us at firstname.lastname@example.org and we’ll be happy to send you back the right installer.
This article refers to Able2Extract and Able2Extract Professional.