Call Support: +1 (647) 557 5884

Why are certain portions of the PDF document I’ve opened in Able2Extract showing up as unrecognizable characters?


In rare situations, this will occur due to the fact that Able2Extract may not support certain proprietary font types. Regardless of the fact that the data cannot be viewed in Able2Extract's PDF viewer, the proper data is often recognized by Able2Extract and can be converted into the destination formats. Thus, if you select the data that does not make sense and convert it into Excel, HMTL or Text, the proper data may convert and show up in those formats.

This article refers to Able2Doc, Able2Doc Professional, Able2Extract and Able2Extract Professional.

Have more questions? Submit a request


Powered by Zendesk