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I have just purchased an upgrade but I am getting an invalid PIN message

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You may have installed the incorrect version of the software.

Our upgrade paths are very specific. It may be that you have inadvertently purchased the incorrect upgrade for the product that you are currently using. If this is the case, we are more than happy to exchange your Upgrade PIN for the correct one. 

This article refers to Able2Doc, Able2Doc Professional, Able2Extract and Able2Extract Professional.

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Comments

  • Avatar
    LUIS SILVA

    it will not let me to upgrade.

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    Wiley McManus

    Tried upgrade from 6.0pro to 8.09ro. It will not recognize pin

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    John Parker

    Tried upgrading from 7 to 9. Trial version worked great but when I enter the assigned PIN I get a response saying that is not a PIN for Able2Extract.

  • Avatar
    Thomas D Forrest

    I have just upgrade sto V9 but it wont accept the PIN can you help

  • Avatar
    LD REECE

    I have just bought a software advantage plan and downloaded the software with the link provided but the PIN in the receipt is not accepted!

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    Armando Delgado

    I had to reset my computuer and I need to reinstall de software again, please help me to do this, give me instructions please

  • Avatar
    Layne Denton

    I reinstalled my copy of InstallAble2ExtractPro.exe from the original DL'd file and my pin number from this site will not work; how can this be rectified?
    I get the "You entered an invalid pin" message...

  • Avatar
    Layne Denton

    Here is my account data; how long to get this fixed and how do I hear back from you?
    Purchase date: 2016-02-13 13:45:52 Sales Order Number: 246721 Receipt Number: 1479735682.18A1

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