Call Support: +1 (647) 557 5884

When I enter my PIN, a second field appears and asks me for another PIN


This is generally an indication that the PIN you have entered is an upgrade PIN. If you are trying to activate the software with an upgrade PIN on a system with no previously licensed version of Able2Extract, you will afterwards need to enter the old registration PIN from your initial purchase, in order to authenticate your upgrade. 

In case you cannot find your old PIN, please contact us at and we will look for your original order.


This article refers to Able2Extract and Able2Extract Professional.

Have more questions? Submit a request


Powered by Zendesk