Call Support: +1 (647) 557 5884

On iOs (6.1.4), app (that was purchased) is not working


In order to solve this issue, the following steps should be performed: 

- Uninstall Able2Doc completely (this will clear all files from Able2Doc, so if you want to save some, you can email them to yourself)
- Install Able2Doc again, but don't open it yet
- Go to the Settings app
- Then Notifications Center
- Scroll down to find Able2Doc and tap on it
- Enable ALL notifications for it
- Open the app
- Press circled i in top right corner
- Choose Restore Subscription (no charges will be made again)
- Try to convert the file again


Have more questions? Submit a request


Powered by Zendesk