General Troubleshooting Issues

• How to download an older version of Able2Extract?
• User Profile Problem
• Only the text from my PDF file is converting
• The pages of my file, displayed in the Able2Extract viewer, look strange
• My conversion is blank
• My tech support question is very urgent. How can I get it answered as fast as possible?
• I have another type of problem with Able2Extract that is not described in this troubleshooting section. Where should I send my inquiries?
• All images in my converted document are saved as one large background image and I am unable to move them independently. Why is that?
• Why are certain portions of the PDF document I’ve opened in Able2Extract showing up as unrecognizable characters?
• No documents, regardless of format, will show up in Able2Extract. What should I do?